Category Archive : Router login troubleshooting

Category: Router login troubleshooting

How to set up a Netgear DSL Modem Router using router web interface

Your Netgear DSL Modem Router is the backbone of your smart home network system. You need fast and uninterrupted speed. And you need advanced technology to keep all your WiFi-enabled devices connected every time to the up running WiFi. On the other hand, such smart WiFi routers provide you the widest range of features and speeds to meet your home needs for internet/WiFi, music and video streaming, online gaming, online banking, online shopping, and more.

In this post, we will help you to configure your Netgear DSL modem router using Genie user interface.

  • In the first place, you have to connect your DSL (Digital subscriber line) modem to the phone jack properly using the DSL microfilter.
  • After that, connect your computer to any of the four LAN ports of your Netgear router using an Ethernet cable.

netgear router

  • Now, connect your Netgear router to its PSU (power supply unit).
  • Wait for a couple of minutes for your device to boot up completely.

Note: If you have an existing modem router or DSL modem, then it is recommended to remove it from your main WiFi network.

netgear router setup

  • Open any relevant web browser like Internet Explorer, Mozilla Firefox, Google Chrome, Safari, etc. After that, it will directly take you to the setup screen of Netgear Genie.
  • If the setup screen doesn’t appear, then type the URL manually.

If you are facing Routerlogin net not working issues, then make sure that the web address is entered correctly.

  • Click on ‘Yes’ and after that, hit on the ‘Next’ button to continue.
  • Select your country and then hit the ‘Next’ button.
  • In the below-mentioned screen, you can see that the ‘Setup Wizard’ is detecting your internet connection.
  • Your internet connection will be detected as PPPoE/PPPoA. But prior to this, you have to enter the password into the required field.
  • Your Netgear router will automatically apply the settings.
  • Now, click on ‘take me to the internet’ button and verify whether you are connected to the internet or not.

Note: If you don’t have the correct login details, please contact our experts and complete the setup process in no time.

If you are facing issues in accessing login page or forgot or lost the admin details, then it is recommended to reset your Netgear DSL Modem Router once.

  • For this, you have to disconnect your router from the connected devices. Your device should be connected to the main power source only.
  • After that, use a paper clip and insert it into the reset hole of your Netgear router.
  • Release it carefully after a few seconds.


Your Netgear router resets. Now, you can create your own easy but strong admin details.

I want to change my Netgear router’s WiFi password (SSID). How do I suppose to do that?

  • Connect your computer to the Netgear DSL Modem Router and launch an Internet browser into it.
  • Enter your newly created login credentials/details when prompt.
  • Click on ‘OK’ once done.
  • Select the ‘Wireless’ option when the Basic Home screen displays.
  • Enter your new SSID (network name) in the network name (SSID) field.
  • And after that enter your new password/password/passcode in the Password/Network Key field.
  • Click on the ‘Apply’ button once done.

And that’s it. Your changes are saved successfully.

Note: Despite the fact that if your device disconnects from the main wireless network, then view the list of the available and active wireless network again and type the new WiFi network key (SSID) or password (network key).

Netgear Nighthawk AX12 Stream AX6000 (RAX120) Router setup

Netgear Nighthawk AX12 12-Stream AX6000 – RAX120 WiFi router provides support for the latest WiFi standard i.e. WiFi 6 or 802.11ax. This latest wireless standard offers four times increased data capacities as compared to the previous ones. This Netgear WiFi router delivers the wireless speed up to 6Gbps.

With AX optimized 2.2 Ghz, 64-bit quad-core processor, the Nighthawk RAX120 router is the best in ultra-smooth 4K UHD streaming, smart home applications, web browsing and online gaming. The router comes with dual-band functionality, offering 1200 + 4800 Mbps speed with 12-stream connectivity.

For your complete home network security, the Netgear RAX120 WiFi router supports the latest wireless security protocol i.e. WPA3. Using strong encryption and enhanced password-based authentication, it creates an extra layer of security around your home WiFi network.

In this post, we will learn how to set up Nighthawk AX12 12-Stream WiFi 6 Router RAX120. Read on.

Nighthawk AX12 12-Stream AX6000 WiFi Router RAX120 Setup

Follow the steps below to install your RAX120 – Nighthawk AX12 12-Stream WiFi Router using the smart setup wizard:

  • Plug the RAX120 router into an electrical outlet and turn it on.
  • Connect it to a computer or laptop using either an Ethernet cable or via WiFi.
  • Open any web browser.
  • The browser will automatically take you to routerlogin net web portal.

Note: If not working for you, check out the troubleshooting guide here.

  • Now, the Netgear installation assistant will open.
  • It will provide you step-by-step instructions to setup your Netgear RAX120 router.
  • Simply follow them carefully and make your router up and running.

In this way, you can easily set up your Netgear Nighthawk AX12 12-Stream AX6000 WiFi Router Model RAX120. Users can also use the Nighthawk app to manage their router, update the latest firmware, personalize their WiFi network, and more. The Nighthawk app is available for Android and iOS devices.

Netgear Nighthawk RAX120 Started Shutting Off? Try This

Sometimes, when users are done with the Netgear RAX120 setup, the router suddenly starts shutting off on its own. If you are also facing the same issue, go through the following steps to resolve it:

  • First of all, check your internet connection. Make sure that the modem is providing the internet to your router.
  • Update the Netgear Nighthawk RAX120 – AX12 12-Stream AX6000 router’s firmware to the latest version.
  • Turn off your router for some time and then turn it on again.
  • Verify if your Netgear WiFi router is getting fluctuation-free power supply.
  • Ensure to place the router away from ceiling fans, concrete walls, fish tanks, mirrors, aluminum studs, cordless phones and their base, home security systems, microwaves, and similar devices.
  • Perform a manual reset on your Netgear Nighthawk RAX120 router.
  • At last, try switching off the AX mode of your router.

Thus, you can get rid off the ‘RAX120 shutting off’ issue. In case you still experience the same problem, get connected with our expert technicians.

How to Reset a Passphrase on your Netgear Wireless Router

Creating a long and strong passphrase on your Netgear wireless router will block the unauthorized people from accessing your business/ home network. If you forget or lose your password or passphrase, or if someone else discovers it, then you have to change your existing password as soon as possible. Don’t know how? Here’s a guide to help you reset passphrase on your Netgear wireless router. Read on.

In case you are not able to access the routerlogin net login page and change the security settings, then you are supposed to reset your Netgear router back it’s to factory defaults and then create a new strong password.

Change the Password on your smart Netgear Router

  • Connect a computer/ laptop to your Netgear router using a healthy Ethernet cable.
  • Load up a browser window, such as Mozilla Firefox, Google Chrome, or Internet Explorer.
  • Go to

When the login page displays

  • Enter routerlogin net admin password (default). But if you previously changed the login details (username and password), then you are supposed to enter your personalized one.
  • Now, in the navigation pane (left side) select the ‘setup’ option and click on ‘wireless settings’.
  • Next, below the ‘security options’, you have to choose your encryption type and enter the new passphrase (long and strong) in the ‘password’ box.
  • Once done, click on ‘apply’.
  • Navigate to the login page again using your updated new, long, and strong password (passphrase).
  • As soon as you establish a secure internet connection, unplug the connected Ethernet cable.

How to Reset a Netgear WiFi Router

First of all, we insist you write down the configuration details that you changed on your router settings prior to you reset it. If you don’t save them, all the settings will be lost after the reset process.

  • Use a paperclip, pin or pen to push the reset button on the back panel of your Netgear WiFi router.
  • Hold the reset button for a few seconds or until the LED light on your Netgear device start blinking.
  • Slowly release the button and wait for a moment while your router restarts.
  • Pull up a browser window and navigate to
  • Enter the default admin name and password. It is also recommended to change the login credentials as soon as you logged in successfully.
  • If your first attempt did not work, then don’t worry just reset your Netgear device again. But you are supposed to unplug the power cord first. After that, apply the reset process.

Important Things That You Must Know

  • Make sure that your Netgear router is up-to-date by the latest version of the technology.
  • Ensure that your device isn’t placed or hidden back of anything.
  • Moreover, it should be placed closer to your existing (updated) modem.
  • If you are facing issues, then opt for another relevant browser. But make sure to clear all the browsing history, cache, cookies, junk files, and malware from it.
  • Also, it should be placed away from cordless phones, Bluetooth speakers, metal appliances, microwaves, electronic gadgets, public WiFi, doors, reflection of mirror, concrete walls, treadmill, and refrigerator also.

So, our post on how to reset a passphrase on your Netgear wireless router ends here. If you need any type of assistance or help, then don’t forget to get in touch with our expert technicians.

How to Troubleshoot Routerlogin net not working Errors

Well, there would be numerous reasons behind routerlogin net not working error.

However, the most common reasons are browser cache, junk files, and IP address issues.

In this post, we will be helping you to fix all the routerlogin net login errors.

Easy-to-execute steps for login:

First of all, you have to make sure that you are using the correct web URL and password.

Important Notes

  • If you have changed the login credentials (username and password) for your Netgear wireless router, the default admin name and password will no longer work.

  • Moreover, if you are receiving errors while accessing the web URL, then consider clearing the browser’s browsing history, malware, cache, cookies, malicious files, etc.

  • Shut down your PC. Restart it after a few minutes and opt for another browser.

  • Using a different internet browser can resolve Netgear WiFi router login access error.

  • If you still experience errors while accessing the web URL, then it is recommended to get in touch with our experts immediately.

If you are still facing errors, then try these solutions.

Make sure that you are using the latest and up-to-date version of the router. On the other hand, make sure that you place your device in reach of your existing modem and it should be up-to-date as well.

Still unable to access the login page?

  • Grab an Ethernet cable to connect your router with the computer/ laptop physically and properly.

  • If your router is placed inside cabinet, then take it out and place it openly at a higher shelf.

  • Moreover, consider placing your Netgear device away from the microwave, treadmill, baby monitors, dishwasher, electronic devices, metal appliances, door alarms, Bluetooth speakers, door, a reflection of mirrors, and public WiFi.

  • Also, make sure that you have a live, active, and fast internet connection given by your ISP.

Note down that if you are connected to multiple networks and devices at the same time, the Netgear router setup and login page will not work.

How to Fix This Issue?

  • To fix this issue, disconnect your devices that are connected with the router and the internet.

  • Also, disable firewalls security, pop-up blockers, and ad-blocking software temporarily.

  • Power cycle your Netgear WiFi router, existing modem, and connected devices (desktops, laptops, phones, tablets).

  • Power off your router and the modem for a few minutes.

  • Restart your router first and after a few minutes your main modem.

None of the aforementioned steps work to resolve routerlogin net not working issue? If so, then you have no option left to reset your Netgear device.

  • To do so, grab any thin object like a paper clip or pin and insert it into the reset hole of your Netgear device.

  • Keep holding it for some time and as soon as you see that the LED lights on your device have started blinking, release the button.

Note: Once you perform a factory reset process on your Netgear router, remember all the personalized and configurations router settings, security settings, including username, password, network name (SSID) will be lost.

After resetting your Netgear router, you can access Netgear router default login page through the web URL using the information given in step 1.

  • After logging in successfully, click on the Advanced option.

  • Now, under router information option, make sure that your router default IP address is or

Conversely, in order to prevent login issues in future, ensure that the firmware of your Netgear wireless router is up-to-date.

For this, you have to:

  • Click on Advanced.

  • After that, tap on Router Update.

  • And then hit on Check.

If the new firmware is available, click on Yes and update the latest firmware of technology.

Netgear Router Setup Without Installation CD

An installation CD that came along with your smart Netgear WiFi router consists of a wizard that makes the Netgear router setup an easy process.

But what if the installation CD is broken or misplaced? How will you complete the installation process of your Netgear device?

As a matter of fact, the answer to your question is ‘control panel’ of Netgear that is always available for computers or laptops. But they should be physically and properly connected to the home WiFi network.

To set up your Netgear Device without any installation CD, you have to:

Keep your existing modem and the main Netgear wireless router within reach of each other.

  • Connect your Netgear router to the existing modem through an Ethernet cable.
  • After that, Connect your Netgear router to a computer or laptop with an additional cable.
  • Don’t worry, this is only the temporary process.
  • Once your router is configured successfully, you can disconnect all the wires that are connected with your main device.
  • Now, what you are going to do, plug your Netgear device into an electrical outlet and hit the ‘power’ button on it.

Important Points

The modem you are using to configure your Netgear wireless router should be up-to-date by the latest version of technology.

If you are running an outdated version of firmware on your modem or router, you will be failed to access the login page.

  • Next, open an internet browser and navigate to the default login page using the web-based address or IP address.
  • Now, you are supposed to log in through username and password (default login credentials).
  • Once you are on the Netgear wireless router login page, click on Wireless Settings option.
  • If you wanna change the name of your existing WiFi network, then choose a unique and strong name and enter in SSID field.
  • At last, just hit on the Apply button and save the wireless settings.

Now, you can exit from the web browser and disconnect all the connected devices with the smart Netgear router.

Some Beneficial Tips

  • If the default IP address of your smart wireless router doesn’t allow you to access the login page, then you can make use of the URL.
  • In case, you found that routerlogin net not working, then you have to exit from the current browser.
  • Clear the entire browsing history, malware, cache, cookies, and malware.
  • Restart your device and opt for another relevant and up-to-date web browser.
  • Note it down:- If this process doesn’t allow you to visit the login page to set up your device, then it is recommended to update the firmware on your Netgear wireless router immediately.
  • Place your Netgear wireless router openly, at a higher shelf, in an airy room to gain good and uninterrupted WiFi signals.
  • Do not overheat your Netgear device and existing modem.
  • Frequently clean them with a dry piece of cloth. Do not cover them.

Take Care of the following things

Place your router and the range extender far away from the reach of:

  • Microwave
  • Baby monitor
  • Refrigerator
  • Treadmill
  • Concrete walls
  • Metal appliances
  • Dishwasher
  • Electronic gadgets
  • Cordless phones
  • Bluetooth devices
  • Reflection of mirror
  • Juicer
  • Mixer grinder, etc.

Still unable to set up your Netgear router without installation CD? Do contact our experts and make your router up and running in minutes.

How to Troubleshoot Netgear Wireless Router Login Problems

There might be numerous reasons why you may not be able to access Netgear wireless router login page. However, the most common reasons behind this error are web browser cache, cookies, junk files, and IP address issues. Here, you will get to know how to get rid of Netgear wireless login problems with ease. Read on.

Fix: Netgear Wireless Router Login Problems

So, we advise you to clear all the junk files, malware, browsing history, cache, and cookies from the computer or laptop and use the following steps to gain access to your Netgear router login page. Let’s get started.

  • First of all, you have to make sure that you are using a proper web address, correct username, and password.

Important Note

If you have previously changed the admin name and password for your Netgear wireless router, the default login credentials will no longer work.

Moreover, if you receive an error message again and again during login, consider clearing your internet browser cache and opt for another web browser like:

  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
  • Apple Safari

What do we suppose to do now?

  • As a matter of fact, make sure that you have restarted your device (computer, laptop, or Mac book) once. Note: Using a different browser can resolve many errors.
  • If you use Google Chrome normally, try logging in to the router from Mozilla Firefox, Internet Explorer, or Apple Safari.


  • Another solution is to use or to access the login page.

Important Note

  •  If the IP address does not work, get in touch with our experts for immediate solutions.


If you are still unable to reach the login page, then try accessing it using different, easy, and handy methods like:

  • A wired Ethernet connection
  • Different wireless connections
  • Attempt access with a different device (iPhone, tablet, laptop, computer, etc.).

Important Note

  1. Make sure that you are using your Netgear wireless router internet connection.
  2. As a matter of fact, a wired connection is an ultimate way to ensure that you are accessing the Netgear router without any issue.

In case you are connected to numerous networks at the same time (wired or wireless), VPN (virtual private network), or a corporate connection, then it would be a reason for routerlogin net not working.

To fix this issue, disconnect from all VPN and internet connections and connect only to your Netgear wireless router.

netgear router login page

Some More Solutions

  • Disable pop-up blockers temporarily, firewalls, and adblocking software.
  • This process is to see whether any of these are causing access issues to the username and password pop-up or not.
  • Power cycle your Netgear router, main modem, and connected devices (including laptops, desktops, smartphones, tablets, iPhones, etc.).
  • Unplug your devices from the main power outlet and plug them in after 10-15 minutes.

If none of the aforementioned steps work to resolve your problem, then we advise you to perform a factory reset process on your Netgear smart wireless router.

Important Note

Once you perform a factory reset process, all the personalized settings made by you will be lost; including username, password (security key), password, network name (SSID), etc.

  • Once your Netgear wireless router has successfully been rebooted, access the Netgear router setup and login page once again.
  • As soon as you are logged in successfully, click on the option “ADVANCED”.
  • After that, under the option “Router Information”, make sure that your Netgear router IP address is or
  • In order to prevent further Netgear wireless router login problems, make sure that your firmware is up-to-date.
  • To do so, you have to hit the option “ADVANCED” > Router Update > Check.
  • If you found the new firmware, click “Yes” and update the firmware on your Netgear wireless router.
Disclaimer: We at provide information and troubleshooting steps for issues related to routers, their setup and installation. In case your gadget is under warranty, the support service can also be acclaimed from the manufacturer side. is an independent service and support provider. It has no affiliation with any of the brands unless specified. The images, trademarks and brand names are used for referential purpose only.
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